2.1.2+Soft+Skills

What are Soft Skills?
The phrase ‘//soft skills//’ is often used to describe the skills which characterise relationships with other people, or which are about how you approach life and work. Others phrases that are often used for these types of skills include: ‘people skills’, ‘interpersonal skills’, ‘social skills’ or ‘transferable skills’. ‘//Hard skills//’, by contrast, is a phrase usually used to describe job-specific skills. Examples of such skills include professional skills like bricklaying or accountancy, medical expertise such as diagnosis and treatment, or other skills that can be taught and whose presence is testable through exams. > Ironically, for many people, the so-called soft skills are often some of the hardest skills to develop.

https://www.youtube.com/watch?v=_OUQz_en7mI&authuser=0

Ten soft skill attributes categorized from executive listings: • Communication – oral, speaking capability, written, presenting, listening • Courtesy – **manners**, etiquette, business etiquette, gracious, says please and thank you, respectful • Flexibility – adaptability, willing to change, lifelong learner, **accepts new things**, adjusts, teachable • Integrity – honest, ethical, high morals, has personal values, does what’s right • Interpersonal Skills – nice, personable, sense of humor, friendly, nurturing, empathetic, has self-control, patient, sociability, warmth, social skills • Positive Attitude – optimistic, enthusiastic, encouraging, happy, confident • Professionalism – businesslike, **well-dressed**, appearance, poised • Responsibility – accountable, reliable, gets the job done, resourceful, **self-disciplined**, wants to do well, conscientious, common sense • Teamwork – cooperative, **gets along with others**, agreeable, supportive, **helpful**, collaborative • Work Ethic – hard working, willing to work, loyal, initiative, self-motivated, **on time, good attendance.** http://faculty.wiu.edu/CB-Dilger/f13/376/robles-perceptions-soft-skills-2012.pdf

Go to the following site and watch the video, then come back to this site and use the quizlet link to go to quizlet. https://www.youtube.com/watch?v=4Ha6oViuw1Q https://quizlet.com/97113729/soft-skills-flash-cards/?new